Responsible gambling

If you're concerned about your gambling habits or feel that they may be causing problems, we encourage you to seek help from our responsible gambling tools and external resources.

Setting Deposit Limits

You can set deposit limits at any time through the My Account section of our website. This limit will apply to all accounts associated with your registered email address. To change or remove a deposit limit, please follow these steps:

1. Log in to your account and navigate to the My Account section.
2. Click on "Deposit Limits" from the left-hand menu.
3. Enter your desired deposit limit amount and click "Submit".

Time-Outs

If you need some time away from gaming, we offer Time-Out options that allow you to temporarily suspend your account for 24 hours, 1 week, or 1 month.

To initiate a Time-Out:

1. Log in to your account and navigate to the My Account section.
2. Click on "Responsible Gaming" from the left-hand menu.
3. Select the duration of your Time-Out (24 hours, 1 week, or 1 month).

Self-Exclusion

If you feel that you need more extensive assistance with managing your gambling habits, we offer Self-Exclusion options that allow you to completely block access to our site for a specified period.

To initiate Self-Exclusion:

1. Log in to your account and navigate to the My Account section.
2. Click on "Responsible Gaming" from the left-hand menu.
3. Select the duration of your Self-Exclusion (6 months, 1 year, or indefinitely).

External Resources

If you're struggling with problem gambling, we encourage you to reach out to these external resources for help:

• Gambling Helpline New Zealand: Phone, Email
• Problem Gambling Foundation of New Zealand: Website

These organizations provide confidential support and guidance for individuals struggling with problem gambling.